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Welcome to Smart Electrical

Welcome to Smart Electrical

A family-operated business backed with over 20 years of experience. Smart Electrical is the largest appliances outlet in Victoria and Queensland.

We aim to give satisfaction to our customers by offering competitive pricing, latest products, and good service pre and post purchase.

We have a team of experienced, qualified, and dedicated technicians to ensure that all products are restored to the highest quality.

Smart Electrical is a manufacturer approved refurbishment business.

This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in the original packaging, please see specific listing for full details. 

What does Factory 2nd mean?

Factory 2nd products may include one of the following:

  • Ex-Demo/Ex-Display Units - Products that have been used in promotions or demonstrations in malls or other commercial areas.
  • Discontinued Models - Appliances that have already been replaced by a newer model and are no longer being manufactured by its company.
  • Box Damage - The packaging has been damaged in transit or mishandling, although the unit itself is brand new and in good condition.
  • Dent and Scratch/Cosmetic Blemish - Items that are fully functional, but have dents or scratches on the surface.
  • Insurance Claims – items damaged from fire, water, or other accidents.  
  • Liquidation Items – items from liquidation process.
  • Customer Returns - Products that have been returned by previous customers and sent back to the factory for refurbishment.

The Advantages of Factory 2nd

You may be worried that the appliances we offer here have some kind of defect, but all of our products are Manufacturer-Refurbished, meaning they are only inspected, repaired and repacked by people qualified by its original manufacturing company.

Some of the items might come in a different packaging than brand new products, but all of these are in excellent condition and meets the manufacturer’s specifications.

Since these items are not in a brand new condition, discount prices may reach up to 70% off, even from top names like LG or Hisense!


Why should you buy from us?

Browse our catalogue for Factory 2nd products sold for great money-saving deals; reaching less than half of their original price!

If you’re shopping for brand new appliances, we also offer our very own Smart products. And if you’re not satisfied, we offer a 14-day Money Back Guarantee for items that are defective upon delivery.

Aside from that, we will also give you 6-12 months of warranty serviced by Smart Electrical depending on the item. You may also avail of extended warranties for your peace of mind.

Visit our stores in Melbourne and Brisbane! See if you’re near one of our 9 stores in our Store Locations page.

If you still have some questions, you may reach us through one of these channels:


03 9357 6499